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Our solutions provide true enterprise class technology with high availability, we employ proven technologies to offer reliability and consistency with all elements of service to enable our customers to scale solutions with complete confidence.
Each rack has two separate power feeds which come via two independent distribution and two independent UPS systems. Each UPS system operates independently and is only allowed to reach less than half load. It is capable of maintaining its respective zone entirely should another UPS fail and the load transfers.
Separate power paths all the way back to the three on-site transformers and three grid supplies. Each of the UPS systems has its own independent ATS transfer gear as well, so that should an ATS fail during a load transfer it will only affect a single UPS system.
The generators have enough fuel on site to run for several days, rather than hours. Priority refuelling contracts are in place to ensure rapid response to longer term generator requirements, although in the event of a long term outage power would be transferred to one of the alternative grid feeds.
Our connectivity is extremely resilient offering key benefits as standard such as being carrier neutral and using diverse ducts.
The Data Centre is located within a ring-fenced media broadcast hub, physical security features include fencing to all boundaries 24x7x365 manned and patrolled external security. Monitored infrared CCTV coupled with internal patrols linked by radio. A centrally controlled access system monitors, records and manages all aspects of access into the facility and within the site as a whole.
The data floors are further protected by photographic, PIN and card combination entry requiring not only an authorised user’s access card but also the matching unique code.
Dual stage aragonite system incorporates detection and suppression equipment including below raised floors and in ceiling voids, using an Argon and Nitrogen mix which is deployed in seconds and eliminates the ability for combustion to take place. Without the need to shut down power all equipment remains completely unaffected.
Environmental monitoring systems incorporate temperature, humidity and water detection systems generating real time SMS, email and pager updates to all relevant engineers and technicians. We run several independent monitoring systems in parallel to ensure the immediate detection of any fault condition. In addition to its standalone N+1 redundancy, the Data Centre is also able to utilise full backup cooling systems offering a 2N solution.
Our primary facility is an award winning Data Centre in Maidstone, Kent, winning the ‘Green Data Centre’ category. The infrastructure is designed to exceed the most demanding environmental and cooling requirements. It incorporates a combination of free air fresh air and chilled water cooling technology, utilising ambient temperature where possible to reduce the carbon footprint. We employ virtualisation technology wherever possible, this green technology reduces the carbon footprint even further.
Further Information
http://www.custodiandc.com
http://www.vitualtin.com
This is the number of pieces of equipment plus a hot swappable spare. So if you had three servers in use we would have one extra as a spare on standby in case one failed. Hot swappable means it can be swapped without any interruption to the service.
A primary and a backup. If the primary fails, the backup takes over without any human interaction.
Some datacentres’ backup power still relies on people flicking switches to switch power. This equipment means it does not rely on a human to manually make the change. See http://en.wikipedia.org/wiki/Transfer_switch.
For every piece of equipment, another is held as a spare. So if you had three servers in use we would buy three extra servers as spares in case one or more failed.
For every piece of equipment, another is held as a spare plus a further hot swappable one. If you had three servers in use we would buy four extra servers, one used as a hot swappable and kept on standby, and three in case of any failures.
Data centre Tiers are simply a method of rating Data Centres which is recognised by the Data Centre industry for measuring infrastructure standards. All hardware can fail. The amount time that your infrastructure could be unavailable depends on the systems the Data Centre has in place to prevent and deal with these failures. This resilience is measured in Tiers.
1
1729.224 minutes (28.8 hours)
2
?
3
94.608 minutes (1.5 hours)
4
26.28 minutes (0.4 hours)
One item not mentioned above is security, usually the higher the tier the more security measures have been put in place to prevent unauthorised access both physically and electronically.
Note: Just because a company hosts their equipment in a tier 3 or 4 Data Centre it has no bearing on the quality or resilience of the equipment they use, nor does it mean they know how to implement a secure and resilient network.
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Scaling Make sure you can buy multiples of the same specification server, allowing for you to scale at a future date with proven performance information provided from previously deployed servers. Ask what upgrade options are available to you once the server is live.
Reputable service providers will assist with installing additional software. These options should always be considered as they tend to save time and the service provider will most likely be more familiar with deploying software solutions avoiding common mistakes. They should also liaise with the software provider where necessary.
Use branded solutions such as Dell, HP and IBM. It just makes things easier for compatibility, spares, and scaling moving forward, it also suggests that the service provider is not scrimping on quality to offer the service to you at a low price.
Check to make sure the server has dual power supplies. What is the point of hosting a server in a Tier 3 data centre and using a server with a single power supply? If the server does have two power supplies then make sure that the power supplies are connected to independent power feeds. If not then the data centre facility you are using is either not a true Tier 3 or the service provider you are using is not setting up the servers correctly.
Avoid bottlenecks and loss of data by making sure that you are using SAS 15K hard drives or high performance solid state drives for best performance. Also make sure the raid adapter is not a cheap and cheerful solution. If you are not sure about the technology, the price of the adapter is normally a good indicator of the performance but it would be best to take advice rather then relying upon this. RAID: Do not lease servers without physical raid adapters, make sure the disks used upon the server are using a RAID volume. This sounds obvious but you would not believe how many people are not using RAID volumes.
Many cheap entry-level servers use PC processors to keep the price to a minimum however enterprise servers tend to use high end processors and the difference in the performance between the different types of processors can be immense. Intel and AMD have performance comparison web pages for you to compare. Entry-level processors should be avoided. RAM is not all the same, it has a performance rating and cheaper servers tend to use slower RAM then enterprise class servers. Most servers tend to come with Error-Correcting Code “ECC” RAM these days but not all. ECC checks for inconsistencies in data that is cached within it and should always be used.
Service providers should monitor your hardware for you, providing proactive maintenance; Cloud services should not be sold without this. Some service providers expect you to notify them of issues with hardware they are providing which is reactive maintenance and will not identify potential issues that can be corrected before they affect your service. The classic response from service providers who do not provide proactive monitoring is that they perform manual inspections. This is fine and should always be performed at scheduled intervals but this alone is not enough as not all server issues are visible and will only be visible via agent monitoring.
Most people make the mistake of only focusing on speed and bursting. The first thing you should find out is if the connectivity is provided through multiple Internet Service Providers (ISPs), “peers”, the service provider should describe themselves as ‘vendor neutral’ especially if the Data Centre is Tier 3. This means that the external IP addresses provided to you can be made accessible through multiple ISP’s; if one or more ISP’s are having issues then your service can still be available through another ISP. Then focus on speed and bursting by asking about contention of bandwidth. Also make sure you have ideally more then one cable run to the connectivity offering a redundant connection connected to clustered firewalls or firewall ports at the service provider’s side.
Software firewalls are generally not very high performance, in comparison to hardware firewalls they tend to be limited in the options that they can offer. Technologies such as IPS intrusion protection should be available, if they are not available it suggests the firewall service being offered to you is very limited which raises a lot of performance and security concerns. A good service provider will offer to you a managed hardware firewall solution
We provide options using Microsoft Teams, Horizon, 3CX and our own proprietary telephone system, ensuring you can manage calls not just from your desktop, laptop, desk phone or mobile. Enjoy over 500 telephone features from home office or on the move, anywhere, anytime
Looking for fast, reliable, dependable and cost-effective data connections that make your life easier – look no further. Atlantic Telecom design connectivity solutions that service all business sizes, delivering outstanding performance and service.
Business Mobile tariff plans with O2, Vodafone or EE – or a combination of all three? We provide the latest mobile phones from Apple to Android and everything in between. We review and optimise your invoice each month to ensure you don’t get bill shock and advise on how we can reduce your bill further. + many more features.
Virtual numbers, freephone 0800, 03, 0300, 0333, low0cost & premium rate phone numbers available within 2 minutes of a request. Whichever options are right for you, numbers are available for towns and cities across Great Britain. These are vital for targeted but local advertising campaigns and response tracking.
If you are in need of IT support that’s fast, reliable, dependable and uber-friendly look no further.We love our technology and we’re serious about how it can transform businesses, to make them better, more agile and more protected.
Stay one step ahead. Let us protect you.We analyse your cyber security performance and deliver a fully-managed, data driven approach to show real measurable improvements and make your organisation more secure.
Do you have a plan? Minimize down time in the event of a disaster.We deliver a holistic end-to-end disaster recovery solution and plan with capabilities and features handling every recovery scenario - we will get you back up and running very fast.
A great Customer Relationship Management (CRM) system helps manage all of your customer data. It supports your sales management, delivers actionable insights, integrates with your social media and facilitates your team communication.
We successfully deliver projects on behalf of customers in the following areas: Cost reduction and billing audits, IT Projects, Cyber Security consultancy and CRM - A great Customer Relationship Management (CRM) system helps manage all your customer data.
From the leisure industry, hotels, restaurants and bars, our terminals allow secure card payments to be made in all locations with access to wi-fi or Bluetooth.
Can't find what you're looking for? Get in touch and our team would be happy to talk you through our different plans and business solutions.
Phone us on: 01892 289007 or email: [email protected]
Telephone.
01892 289007
Email. [email protected]
Suite 11,
Pine Grove Enterprise Centre, Pine Grove, Crowborough,
TN6 1DH
